The Federal Trade Commission, the government agency responsible for consumer protection, needs to protect its own reputation. An embarrassing automated email response is riddled with errors.

Posted on Jim Romenesko's blog, the email received its share of snarky comments, such as this one:

Discussion Starters:

• What errors do you see in the email?
• How do mistakes like this happen? 
• Do you consider this more embarrassing because it's from a federal government agency? Or would it be equally embarrassing from a corporate office?