Business Communication and Character

View Original

Employee Confronts McDonald's President at Dinner

The president of McDonald's USA Jeff Stratton was caught off guard during a dinner in Chicago. Ten-year-employee Nancy Salgado interrupted the event at the Union League Club of Chicago when Stratton was speaking. The confrontation was captured on video and is described by TheRealNews.com.

On the video, Salgado says, "I'm a single mother of two. It's really hard for me to feed my two kids and struggle day to day. Do you think this is fair that I have to be making $8.25 when I've been working at McDonald's for 10 years?"

Stratton responded, "I've been there 40 years." Then, Salgado was told she would be arrested. She and six other protestors were given trespassing tickets. 

Discussion Starters:

  • What's your view of the situation? What would lead Salgado to confront the president in this way? On the other hand, what other avenues does she have?
  • How do you assess Stratton's response? What could he have said or done differently?