Business Communication and Character

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Trump Management: A Case Study

President TrumpThe New York Times asked business and management experts how well President Trump is shaping up to be a leader. The results aren't too good.

The article cites a Wall Street Journal conservative op-ed:

The conservative editorial page of The Wall Street Journal bemoaned a refugee policy "so poorly explained and prepared for, that it has produced confusion and fear at airports, an immediate legal defeat, and political fury at home and abroad."

An assistant professor of organizational behavior at Stanford said Trump should take her introductory MBA course, while a professor said his actions "are so far from any responsible management approach." Jeffrey Polzer, an HR professor at Harvard said, "It's really common sense: You want to surround yourself with talented people who have the most expertise, who bring different perspectives to the issue at hand. Then you foster debate and invite different points of view in order to reach a high-quality solution."

Polzer also said that a better approach "requires an openness to being challenged, and some self-awareness and even humility to acknowledge that there are areas where other people know more than you do. This doesn't mean decisions are made by consensus. The person at the top makes the decisions, but based on the facts and expertise necessary to make a good decision."

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Discussion:

  • What's your view of how President Trump has been running the country so far?
  • Where's the disconnect? Compare the complexity of running a country and an executive branch of government to running a complex business.
  • Maybe this is an adjustment period. Perhaps Trump needs some time to orient himself and adapt his management style. Try to make a case for this line of thinking if it's not your current view.