Business Communication and Character

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Governor Cuomo's Leadership

A Wall Street Journal article analyzes NY Governor Cuomo’s leadership during the coronavirus pandemic. Crisis communication experts conclude that, although he’s not a naturally gifted orator, he is doing what the public needs now.

People appreciate the governor’s focus on facts and his direct style as well as his discussions of emotion and his brother’s illness, which “humanize” him.

The article sites Cuomo’s current popularity: “Gov. Andrew Cuomo’s job-performance rating soared in March to its highest level ever, according to a poll conducted by the Siena College Research Institute.”

Performer Randy Rainbow produced a funny video, “ANDY!” to the tune of “Sandy” from the musical Grease about his appreciation.  

Discussion:

  • Read the article for other conclusions about the governor’s leadership style. With which ideas do you agree and disagree?

  • What other examples have you seen of people stepping up when the situation required them to be leaders? How did they do?