Business Communication and Character

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JetBlue's Persuasive Appeal to Spirit Shareholders

Having lost bids to purchase Spirit Airlines, JetBlue is trying a hostile takeover, which includes appealing directly to Spirit shareholders. The letter and website, JetBlueOffersMore.com, are examples of persuasive messages.

On the website, the company uses a simple visual to compare, side-by-side, JetBlue’s offer and Spirit’s plan, which is to merge with Frontier Airlines. A fact sheet promotes the “JetBlue Effect,” which the company describes as lowering fares. In another document, JetBlue counters Spirit’s claim that the takeover would face regulatory challenges.

JetBlue uses strong language and message titles to present its main arguments, for example, “JetBlue’s All-Cash Superior Proposal Offers Greater Value and Closing Certainty.” Business communication students will find more examples of how the company uses persuasive communication principles in these messages.