Business Communication and Character

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Greenwashing Gets Sophisticated

Greenwashing—making false or exaggerated claims about sustainability or positive impacts on the environment—is nothing new, but companies may be getting more subtle. A recent CNBC article warns consumers, “For a company to say they’re ‘100% sustainable’ or they’re ‘eco-conscious’ . . . doesn’t mean anything.” Those seem to be obvious empty statements.

But a Euronews article offers six more sophisticated ways companies greenwash. The article gives examples of each, and students can find their own:

  • Greencrowding: hiding within a group or being the slowest adopter within a group.

  • Greenlighting: emphasizing a green aspect of the company to detract from negative impacts.

  • Greenshifting: blaming the customer for environmental problems (example shown here).

  • Greenlabelling: calling something green or sustainable that isn’t really

  • Greenrinsing: changing goals before they’re achieved.

  • Greenhushing: downplaying or hiding green activities to avoid attention.

Both articles suggest investigating companies’ credentials; the CNBC article also suggests looking at metrics and the company’s history. But let’s face it: that requires work. We’re easily swayed by labels and soundbites. Perhaps students can identify what affects their purchase decisions, which of course, is what drives greenwashing in the first place.