Featured
Summer Break
Summer Break
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Columbia President's Resignation
Passive Investing in Charts
Passive Investing in Charts
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Claude Wins a Writing Contest
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Comparing Stock Charts for Perspective
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Musk Email Lands in Italy
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Southwest's Failed Attempt at Humor
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Pew Study Shows Workers Worried About AI
Words Removed From Government Sites and Other Comms
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Kroger Is Vague About CEO Departure
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Delta CEO Interview After Crash Focuses on PR and Safety
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Southwest Layoff Memo Analysis
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Jobs Report and Graphics
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Mattel Communicates Tariff Response
Grammy CEO Models Crisis Recovery
Grammy CEO Models Crisis Recovery
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New AI Copyright Ruling and My Book Guidance
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American Airlines' Evolving Crisis Communications
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Analyzing an Argument: Institutional Neutrality for Corporations
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Vimeo CEO Video
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Coors Typo and Response
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Meta's “Non-regrettable Attrition”
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Starbucks Union Example of Persuasive Communication
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Helping Someone Whose Parent Is Overly Involved
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Fake Firing of Stressed Employees as a PR Move
McKinsey's Admission in a Settlement Statement
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Communication Implications of "Love Is Blind" Ruling
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Lyft and Apple Updating Terms of Service
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Kohl's CEO Admits Mistakes
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Bus Sign: "No Standees Beyond the Standee Line"
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UnitedHealthcare Messaging on Shooting

Browse Posts by
Book Chapter

Business Communication
and Character

Ch 1: Intro to BCom and Character
Ch 2 & 3: Team and Interpersonal
Ch 4 & 5: Writing and Designing
Ch 6: Neutral and Positive
Ch 7: Persuasive
Ch 8: Bad News
Ch 9 & 10: Data Vis and Reports
Ch 11 & 12: Presentations
Ch 13 & 14: Employment Comm

Building Leadership Character

Accountability
Authenticity
Compassion
Courage
Humility
Integrity
Vulnerability