CVS Statement on Jury Decision

A jury found that Walmart, Walgreens, and CVS contributed to the opioid crisis and will have to pay damages to Ohio counties. Plaintiffs argued that, as a New York Times article explains, pharmacists are “gatekeepers who have a duty to question suspicious prescriptions.”

The drug stores will likely appeal, and CVS published a statement disputing the decision:

We strongly disagree with the decision. Pharmacists fill legal prescriptions written by DEA-licensed doctors who prescribe legal, FDA-approved substances to treat actual patients in need. 

We’re proud of the substantial work we’ve done to support our pharmacists in detecting illegitimate prescribing. But the simple facts are that opioid prescriptions are written by doctors, not pharmacists; opioid medications are made and marketed by manufacturers, not pharmacists; and our health care system depends on pharmacists to fill legitimate prescriptions that doctors deem necessary for their patients. We look forward to the appeals court review of this case, including the misapplication of public nuisance law.

As plaintiffs’ own experts testified, many factors have contributed to the opioid abuse issue, and solving this problem will require involvement from all stakeholders in our health care system and all members of our community.

CVS uses a classic crisis-communication strategy to deflect blame: zoom out and look at the entire system. True, the opioid crisis is complex, but this jury found that pharmacists are part of the problem and should be held accountable.