Avoiding Shopping Scams and Other Online Deception
/Talking about online retail scams is one way to remind students to evaluate websites critically. A Wall Street Journal quiz shows that younger people are susceptible to shopping fraud, despite what students might think about older people’s vulnerability.
The U.S. Federal Deposit Insurance Corporation (FDIC) describes signs of consumer fraud:
Fake websites and apps
Email links
Making payments on unsecure sites
Using public wifi to shop or access sensitive information
Package delivery confirmation scams
These traps seem obvious—until we fall for them. If students don’t admit being duped, maybe they’ll talk about someone who was or a fraudulent site or message they avoided.
If you cover Cialdini’s Seven Principles of Persuasion (including a new one—unity), students might identify how online retailers use each. They can find examples on their favorite shopping websites and discuss how ethically the principle is used. Students will easily find examples of scarcity (Cyber Monday! Giving Tuesday! Black Friday!).