Troublesome Article Headline About Women's Communication
/
A New York Times opinion piece by Adam Grant titled “Women Know Exactly What They’re Doing When They Use ‘Weak Language’” has been gnawing at me. What troubles me is not the advice but the headline, which sounds like women are purposely manipulating the situation—perhaps more so than any person would in a similar situation. I may be overly sensitive (disclaimer! weak language!), but “women know what they're doing" reminds me of a sexist throwback. Google the phrase and you’ll find references to leaning over a table for tips and other examples of how women dress and behave around men (for example, see this ESPN story).
Otherwise, Grant’s points are worth sharing with students. He summarizes:
Disclaimers (I might be wrong, but …), hedges (maybe, sort of), and tag questions (don’t you think?) can be a strategic advantage. So-called weak language is an unappreciated source of strength. Understanding why can explain a lot about the way women acquire power and influence — and how men do, too.
Grant offers good advice and cites several studies about hiring and promotion decisions:
By using a disclaimer (“I don’t know …”) and a hedge “(I hope …”), the women reinforced the supervisor’s authority and avoided the impression of arrogance. For the men who asked for a raise, however, weak language neither helped nor hurt. No one was fazed if they just came out and demanded more money.
I’m guessing that the headline-writer’s intention (not Adam Grant’s doing) was to capture attention—and perhaps the phrasing was harmless, complimenting women on using a strategy, whether purposeful or not, that works. But the phrase has a history, which is why I saved the article in a browser tab for more than a week.
One person who commented on the article pointed out inherent problems with the word “weak”:
I recommend we find an alternative to the phrase “weak language.” Weak language according to whom? A patriarchal world view? Let’s give it more dignity, the dignity it deserves. How about calling it “sensitivity to relationship” or “sensitivity to connection.” Something we need so much more of in our world today. (Anne Yeomans)
Others suggested “respectful” language. Some women lament being “between a rock and a hard place”—too weak or too assertive, nothing gets their voice heard.
Students will need to navigate these contradictions. Perhaps the best advice is to adapt to the industry, situation, and person—the same advice business communication faculty give to all students: to tailor to the context and audience as best they can.
