Twitter Adds Safety Features

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Twitter SafetyShortly after Dick Costolo promised to address cyberbullying on Twitter, the company has implemented new safety features to protect users.

A new process allows users to report "abusive or harmful" tweets with a few easy clicks. In addition to this new reporting tool, Twitter announced the following accomplishments so far:

  • "...we now review five times as many user reports as we did previously, and we have tripled the size of the support team focused on handling abuse reports."
  • "...we've been able to significantly reduce the average response time to a fraction of what it was, and we see this number continuing to drop."

Discussion Starters:

  • Assess Twitter's announcement of the new safety features. What do you find most and least convincing?
  • How well will the new features address harassment and other bullying behavior on Twitter?